GLM Leadership Solutions is committed to maintaining the highest standards of professional communication. We value the trust of our clients, partners, and website visitors, and take your privacy and communication preferences seriously. This Spam Policy outlines our practices regarding the use of electronic communications and how we safeguard against the use of spam in our outreach, newsletters, and business correspondence.

1.  Our Position on Spam

Spam is defined as any unsolicited, irrelevant, or inappropriate message sent electronically, often in bulk, without the recipient’s consent. This includes email, text messages, social media direct messages, and other forms of digital outreach.

At GLM Leadership Solutions, we do not send spam, and we do not tolerate spam in any form. All of our communications are permission-based and sent to individuals who have:

  • Explicitly requested to hear from us,
  • Subscribed to a newsletter or resource,
  • Filled out a contact form or inquiry,
  • Booked a consultation or service, or
  • Interacted with our services in a professional or business context.

We are fully compliant with the CAN-SPAM Act, and we adhere to the principles of lawful, respectful, and relevant communication.

2.  How We Collect and Use Contact Information

We collect personal contact information (such as email addresses and phone numbers) through the following legitimate methods:

  • Website contact or inquiry forms
  • Newsletter sign-up forms
  • Scheduling tools (e.g., for virtual consultations)
  • Event registrations or speaking engagement interest
  • Direct business correspondence initiated by you or your company

We only use this information to communicate directly with you about services you have requested, events or resources you’ve shown interest in, or occasional updates about leadership training and development opportunities.

We do not sell, trade, lease, or share your contact information with third parties for marketing purposes.

3.  Email Marketing and Newsletter Practices

If you sign up to receive emails or newsletters from GLM Leadership Solutions:

  • You will receive only content relevant to leadership consulting, training, coaching, or professional development.
  • Every email we send includes a clear unsubscribe link or method for opting out of future communications.
  • We limit the frequency of emails to avoid over-communication or unwanted outreach.
  • We maintain accurate, up-to-date email lists and respect opt-out requests immediately.

4.  Protection Against Third-Party Spam

GLM Leadership Solutions does not allow partners, affiliates, or third-party services to send spam on our behalf. If we use third-party platforms (e.g., for email marketing or scheduling), we choose reputable vendors with strong anti-spam policies and data protection measures.

If you believe a third party is misusing our name to send spam or inappropriate communication, please notify us immediately using the contact information below.

5.  Your Rights and Communication Preferences

You have full control over how we communicate with you. At any time, you may:

  • Unsubscribe from our emails via the unsubscribe link
  • Request to review, correct, or delete your personal contact information
  • Request to stop all future communication from GLM Leadership Solutions
  • Report unsolicited communication that appears to come from us

We honor all opt-out and unsubscribe requests promptly, in accordance with applicable laws.

6.  How to Report Spam

If you receive an unsolicited message claiming to be from GLM Leadership Solutions that you suspect is spam or phishing, please contact us immediately so we can investigate:

Email: [Insert Email Address]
Subject Line: “Report Spam – GLM Leadership Solutions”
Include: A copy of the message, email headers (if possible), and the date/time received.

We take these reports seriously and will take corrective action if needed.

7.  Changes to This Policy

We may update this Spam Policy from time to time to reflect changes in our communication practices or applicable regulations. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

8.  Contact Us

If you have any questions about this Spam Policy or wish to manage your communication preferences, please reach out:

GLM Leadership Solutions
Charlotte, North Carolina
Email: genevia.mcneale@gmail.com
Phone: (503) 358-4588
Website: glm