Workshop FAQ

How to book for a tufting workshop?

To secure a spot for our workshop, book online via this link at the header of our
website /Book a workshop.
Do you guys take walk-in?
We don’t take walk-ins for our tufting workshop. Kindly book at least 48 hours ahead
via BOOK NOW link.

Is tufting workshop suitable for kids?

Our tufting workshop is suitable for everyone. Age 16-18 must be accompanied by a
patron that is also taking the workshop. No single adolescents (single=by yourself)

What is the price of your tufting workshop?

Prices are set by the size of frame. Small $145.00 Medium $165.00 Large $185.00 We
always offer specials with discounts on our workshops. Visit the Book Now Link to
book. We also provide discounted prices for frame sharing and group booking.

Can I share a frame with another person?

Yes! We charge an additional fee for frame sharing. If you’d like to come with your
partner, friends, or family, book for a shared frame to get a deeply discounted price
per frame.

What if I can’t finish my artwork within the workshop duration?

If you are unable to complete your artwork within the workshop duration, extensions
are available and are subject to availability.
” I have an emergency and couldn’t make it to the workshop”
We accept rescheduling at least 24 hours before your booking. Drop us an email or
Call at 860.964.7405
We do not offer cancellation or refund after booking confirmation. If you fail to show
up during your session without rescheduling, your booking will be considered used.

Can I bring my artwork home immediately after the workshop?

Yes we offer several different types of backing.
Self Finish – Time permitting we assist you with quick backing, which includes glue,
backing, and felt/nonslip fabric.

Professional Finish-You will not be able to bring your artwork home immediately after
the workshop. We will need 3-5 days to finish the backing with latex glue and hem the
edges with a serging machine for a professionally made finish. Your artwork will be
ready for collection/posted within 7 days depending on the mode of collection you
choose during your booking.

Do you do private workshop or event?

Yes! We do private workshops & events. Drop us an email or hit us up at
860.964.7405 to enquire further.
RUG FAQ
Rug Care

What is your rug finishing process?

Our process of finishing your artwork is exactly the same as the process used by
carpet manutacturer. We use professional latex binder manufacturer for rug backing,
and a heavy duty serging machine to hem the edges of your artwork so it will last.
I spilled something on my rug, how do I clean it?
In case of any spill, immediately blot the liquid with paper towels. The yarns we used
in our studio are acrylic/ cotton yarn and they are not set up to be water resistant.
If there is any stain left, use a neutral cleaner or carpet cleaner to wipe off

Can I wash my rug?

Just as any store bought luxury hand-tufted carpet, your rug should not be hand-
wash or machine-wash, it should be hand washed and hung to air dry.
For home cleaning, we recommend using
3M Scotchgard™ Fabric & Carpet
Cleaner, just spray, let dry, brush off then vacuum! It’s super easy
Currently in the market, there isn’t any hand-tufted carpet that oftically states that it
can be machine-wash.

Why is my rug shedding?

It is normal for newly tufted rug to shed excess fibers. Frequent vacuuming will and in
eliminating excess loose fibers. The shedding will diminish with regular wear and
vacuuming. If you see any loose fibers, do not pull it, neatly clip with a pair of scissors
instead.