Refund and Returns Policy
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Refund and Returns Policy
1. Return Eligibility
- 30-day return window from delivery date
- Items must be unworn, unwashed, with original tags
- Receipt/proof of purchase required
2. Return Process
- Email [email] for return authorization
- Customer pays return shipping
- Include order number and reason for return
- Returns processed within 5-7 business days
3. Refund Methods
- Original payment method
- Store credit option available
- Processing time: 3-5 business days
- Shipping costs non-refundable
4. Damaged/Defective Items
- Report within 48 hours of receipt
- Photos required for claims
- Free return shipping for defective items
- Replacement or refund available
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