FAQS

What is the status of my order?

We have you covered!! We will email you as items in your order ship, or if there are updates on the status of your order. Can’t find the email? Click here to check the status of your order. COVID-19 potential delay: our carriers are currently experiencing delays in delivery. We apologize for the inconvenience this may cause.

My Discount code is not working, what do I do?

We are sorry you are having trouble checking out, please note that some discount codes require users to create an account on the site and be logged in upon check out to utilize the discount code.

Can I expedite my shipping?

Yes! We offer expedited shipping options within checkout.

Can you ship internationally?

Yes, we Ship Worldwide!!

How can I pay for my order?

The Playground Boutique currently accepts Visa, Mastercard, Discover, and American Express. We also accept payment via PayPal.

Can I exchange my order?

We do not offer exchanges currently. If you’d like to make an exchange, simply return the unused items back to us using the returns page and make a new purchase for the item or items you want through our site.

What is the status of my order?

We have you covered!! We will email you as items in your order ship, or if there are updates on the status of your order. Can’t find the email? Click here to check the status of your order. COVID-19 potential delay: our carriers are currently experiencing delays in delivery. We apologize for the inconvenience this may cause.